News Tag: Self-Help Resources


January 21, 2021

covid bots imageNew Chatbot Offers 24/7 Information and Referrals for Pandemic Related Legal Issues

COVID Housing and Economic Loss Prevention (COVID HELP) is a new online navigation tool designed to guide Illinois residents to up-to-date information and referrals for common COVID-related legal issues including housing, debt, unemployment, bankruptcy, and guardianship issues. Through the website, users can connect 24/7 with a team of chatbots designed and created by legal aid experts to provide answers to common questions and automated referrals for more complex legal issues.

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September 16, 2020

justicecorps using language lineNew Illinois JusticeCorps Court Information Helpline Launches

The Illinois JusticeCorps program is proud to announce the launch of its new Court Information Helpline – a phone resource created to aid people without lawyers trying to access the courts during the ongoing pandemic. The helpline now serves as one central location for unrepresented litigants to call for legal information and resource referrals for […]

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February 1, 2019

A Make or Break Issue for Access to Justice

Whether an issue is a challenge or an opportunity is often simply a matter of perception. As Winston Churchill once put it, “The pessimist sees difficulty in every opportunity, the optimist sees opportunity in every difficulty.” Over the CBF’s first 70 years, we have taken pride in confronting challenges head on and converting them into opportunities, and that has led to a number of significant innovations and long-term improvements in access to justice.

But sometimes an issue really is both a challenge and an opportunity at the same time. There is one such issue for access to justice looking ahead, a central one where our legal community will need to lead the way in striking the right balance if we are to reach the ultimate goal of a legal system that is truly fair and accessible for all.

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